OPTRONIC LABS RMA REQUEST FORM

Please fill out the Return Material Authorization (RMA) form below.

Step 1 of 4: Contact Information

Your Company Name

First Name

Last Name

Email Address

Phone

Street Address

Address Line 2 (optional)

City

State / Province / Region

ZIP / Postal Code

Country

Are you a current customer?

Yes

OLI requires a $500 Evaluation Fee to any RMA where said fee is determined to be applicable due to required processing requirements.
The application of this fee is mandatory for all Out-of-Warranty, No Fault Found, and Request for Analysis returns.
Product returned for investigation should be returned in original packaging. Product damage incurred in transit and determined by OLI to be the result of improper/ incorrect packaging will invalidate the products warranty status and may result in additional analysis and / or repair charges.
For oversized shipping containers, customers need to advise their shipper that a lift gate is needed for delivery at our facility.
Please call our office to process payment.